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Monitoring Specialist

Drift Net

Drift Net

Chicago, IL, USA
Posted on Thursday, July 4, 2024
About Drift Net Securities

At Drift Net Inc, our mission is to create and provide the most innovative technical solutions to keep communities safe— disrupting not only world security but also artificial intelligence based technology. We are a fast paced start-up that is growing quickly and we are looking for the best talent to help us achieve our mission! As an Implementation Specialist, you should be reliable, have a personable and professional demeanor, and have a fierce belief in our ability to make a life or death difference in safety at school. Being a part of a mission that is bigger than ourselves and building a new industry is a rewarding challenge and one of the reasons Drift Net is such an exciting place to work.

Job Responsibilities

  • Observing computer monitors for alerts and notifications using various monitoring tools for hours at a time without distraction.
  • Identifying, analyzing, and responding to incidents that arise from computer alerts.
  • Able to immediately notify and facilitate information to first responders during high-stress situations.
  • Creating detailed incident reports and summaries of events for management.
  • Maintaining accurate and comprehensive records of incidents.
  • Must be able to understand and comprehend mapping locations and be able to communicate directions to first responders.
  • Must be able to retain and communicate descriptions of individuals, events and locations in a time-sensitive situation.
  • Must be able to coordinate with all individuals and/or agencies to ensure swift incident resolution and efficient operation.

Qualifications/Skills

  • Basic Computer skills are essential
  • Must be able to work in a high stress environment
  • Strong troubleshooting skills to quickly identify issues
  • Excellent verbal and written communication skills for effective coordination and reporting
  • High level of accuracy in monitoring and documenting incidents
  • Ability to handle multiple tasks simultaneously, especially during critical incidents.
  • Strong understanding of critical incidents and emergency response.